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A recent report – Global Customer Service Barometer (PDF download) – published by American Express® tells… | Client relationship, Customer service, Customer loyalty
Full article: Engagement with Social Media and Social Media Advertising: The Differentiating Role of Platform Type
Likeable Social Media, Revised and Expanded: How to Delight Your Customers, Create an Irresistible Brand, and Be Amazing on Facebook, Twitter, LinkedIn, by Dave Kerpen - Ebook | Scribd
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